Design
Function and architectural detail are not a byproduct of Heartwood's manufacturing process; instead they are the focus of an intense and purposeful design plan. Jerry is primarily responsible for design form and details. The design must be creative and fresh to capture the imagination. "Cute" sells, but quality of design and material make it last. Though our products are not guaranteed for a lifetime, we design and build with that goal in mind. Many of our design features and innovations were developed in-house and are not available anywhere else in the world.
Material
Quality derives from functional design, quality material, and experienced craftsmanship. The majority of our products are made from cypress, the most naturally rot-resistant wood that grows in our country. We use only the top furniture grades in our production. Our heavy, deep swamp cypress is a by-product of material bound for furniture factories worldwide. Large manufacturing operations require boards that are 8 to 16 feet in length. We purchase the shorter lumber that heretofore has been chipped and burned for heating purposes. No trees have to be cut to provide Heartwood a bountiful supply of quality raw materials!
Cutting
This process is crucial to thorough utilization of raw materials and eliminates any defects (knots, cracks, etc.) that might exist. We design products to accommodate standard lumber dimensions to eliminate waste and save money.
Fabrication
Techniques used in fabrication are taken from our previous careers in custom home construction. We use only quality zinc-coated fasteners, brass screws, exterior adhesives, and unique methods to combat the weather elements that want to damage your product and shorten its life.
Painting/Finishing
All of our paints are industrial grade, non-toxic, acrylic latex applied with experience and care. Treat them with the same care and maintenance methods as your home. We cut no corners on the final finish.
Shingles
Our 100% cypress shingle roofs are outstanding in esthetics and longevity. We have designed special machinery that cuts a tapered, dog-eared, straited, and stone washed shingle that is unique to Heartwood. No one worldwide makes this shingle. (We do not sell our shingles to others.) This is a distinctive and crowning touch to our products. Only Heartwood products have this world-class shingle!
Roofing
In addition to the world-class shingles used on many of our products, we make use of 16-ounce copper sheeting for many houses. Again, the design, detail, and execution used give our products a custom look and lifelong durability. These are not "machined," but refined roofs produced with many years of experience in metal fabrication. Compare our metal to any in the world. It is truly outstanding.
From design through fabrication and finish, Heartwood products intend to be leading-edge technology with "old world" experience. We build to last, to satisfy, and we want you 100% pleased with our product.
Customer Service
Design, fabrication, finish, and value are worthless without real, honest people who enjoy their work. Call, write, or email us about your needs. We will respond courteously and promptly.
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