Oak Park Home & Hardware | www.OPHH.com | PH: 773.836.3606  
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Arroyo Craftsman Lighting, Cabinet and Door Hardware, Mailboxes, Doorbells, Craftsman Style Mirrors, and Furniture
 
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OPHH BLOG

Customer Feedback:
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Featured Product Lines:
Aspen Bay Premium Candles

About Our Craftsmen & Manufacturers:
Arroyo Craftsman
Mica Lamp Company
Dard Hunter
Motawi Tile
Enclume Pot Racks
Craftsman Style Landscape Lighting
Whitehall Products LLC

Architectural Styles:
Arts and Crafts Style
Bungalow Style
Craftsman Style
Prairie Style

Informational Topics::
Chandelier and Pendant Heights
Dry-Damp-Wet UL Ratings
Exterior Wall Mounting Lighting
About Arroyo Craftsman Finishes
Arroyo Craftsman Mailbox Installation
Door Hardware Backset and Handing Information
We Ship To Canada
Nichols Bros Stoneworks Cast Stone Installation & Care
Customizing With Arroyo Craftsman Lighting
Emtek Mortise Lock Function Options

Arts & Crafts Gifts Items:
Frank Lloyd Wright Accessories
Arts & Crafts-Mission Clocks
Motawi Tileworks Art Tiles
Arts & Crafts Copper Accessories
Dard Hunter Frames
Craftsman Style Copper Doorbells
Door Pottery - Arts & Crafts Style

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FAQ's (Frequently Asked Questions)


For your convenience, we have listed some common questions and answers that often arise.

(Q)
How long has OPHH been in business?

(A)
We began as an "online only" store in June of 2001.

(Q)
Do you have a store? Is there more than one location?

(A)
As our business grew, we did expand into a brick and mortar store but after 5 years, we found that our online business was so much stronger than our traditional store. We remodeled the business into what works best. We have a small showroom in the same building that our brick and mortar store was in. The showroom is jam packed with samples of our lighting, rugs, and hardware for review. Showroom hours are by appointment, Our offices are off location (but nearby). We have only one location in Oak Park, IL.

(Q)
Are you a manufacturer?

(A)
No. We are essentially a retailer (or etailer). We are however Designers and have strong relationships with Individual Craftsmen, and small companies who produce the items we offer. This allows us the ability to execute custom work for our customers.

(Q)
Do you represent the Mission style only?.

(A)
We specialize in Craftsman, Arts & Crafts, Mission, and Prairie styles. Many of our products are also geared for Tudor Manor and Cottage styles. Recently, we have expanded our lighting lines with a more Contemporary feel.

(Q)
Do you stock these items?

(A)
Many of our items have many options and made to order. Therefore, it is not practical to pre-select options and hold stock. We do however stock many small items such as some doorbells, house numbers, mailboxes, and switch plates. Many of our suppliers do stock some items and will drop ship direct to our customers for us.

(Q)
What is the lead time for your products?

(A)
Lead times vary greatly from manufacturer to Craftsman, and from product to product. In many cases, the options selected will also determine the lead time. We have some products that take only one week before shipping. And we have some items that can take up to 10-14 weeks such as custom rugs. We have a slogan...."Good Things Are Worth Waiting For."

(Q)
What if I receive my item and I do not like it just isn't right for the space?.

(A)
We cannot stress this enough...Please Read Our Returns Policy. We do everything possible to help our customers in their decisions in order to make sure they are making the best possible decisions. Because of this, we have extremely low return attempts. Many of our items are made to order according to our customer's selections and non-returnable. Or there may be a very high restocking fee.

(Q)
Do you ship Internationally?.

(A)
Yes. We can ship to certain International locations. We do however, examine the origins of the order very carefully and screen/confirm with the customer first. We have shipped to Canada, UK, Japan, and Australia. Shipping for International orders are quoted or our customer will pay "actual shipping costs" without any mark up. International customers are fully responsible for any possible tax, tarif, or customs fees (upon delivery or residual).
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Oak Park Home & Hardware specializes in lighting products in the spirit of Arts & Crafts, Mission, Prairie, Bungalow, English Tudor, Tudor Manor, and Spanish Revival styles.

We have developed unique relationships with many of our Craftsmen, and suppliers of products allowing customization for our customers. All at very competitive pricing!

© 2017 Oak Park Home & Hardware, Inc.
Oak Park Home & Hardware offer high quality lighting designs. We provide customized lighting solutions with manufacturers such as Arroyo Craftsman Lighting, Mica Lamp Company, 2nd Ave Lighting, and UltraLights Lighting.

We also offer quality lighting products with manufacturers such as Quoizel, James Mattson Coppercraft, and Lundberg Studios. Please check out our unique lighting designs in the style of Greene and Greene!

We offer handcrafted Mission style hardware, Craftsman style mailboxes, Arts & Crafts style house numbers and so much more. Please bookmark us!
OPHH BLOG
Craftsman Mailboxes
House Numbers
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Arroyo Craftsman
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Urns and Planters
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Whitehall Products