How long has OPHH been in business?

We began as an "online only" store in June of 2001.

Are you a manufacturer?

No. We are essentially a retailer (or etailer). We are however Designers and have strong relationships with Individual Craftsmen, and small companies who produce the items we offer. This allows us the ability to execute custom work for our customers.

Do you represent the Mission style only?.

We specialize in Craftsman, Arts & Crafts, Mission, and Prairie styles. Many of our products are also geared for Tudor Manor and Cottage styles. Recently, we have expanded our lighting lines with a more Contemporary feel.

Do you stock these items?

Many of our items have many options and made to order. Therefore, it is not practical to pre-select options and hold stock. We do however stock many small items such as some doorbells, house numbers, mailboxes, and switch plates. Many of our suppliers do stock some items and will drop ship direct to our customers for us.

What is the lead time for your products?

Lead times vary greatly from manufacturer to Craftsman, and from product to product. In many cases, the options selected will also determine the lead time. We have some products that take only one week before shipping. And we have some items that can take up to 10-14 weeks such as custom rugs. We have a slogan...."Good Things Are Worth Waiting For."

What if I receive my item and I do not like it just isn't right for the space?.

We cannot stress this enough...Please Read Our Returns Policy. We do everything possible to help our customers in their decisions in order to make sure they are making the best possible decisions. Because of this, we have extremely low return attempts. Many of our items are made to order according to our customer's selections and non-returnable. Or there may be a very high restocking fee. Many of our item are however returnable.

Do you ship Internationally?.

Yes. We can ship to certain International locations. We do however, examine the origins of the order very carefully and screen/confirm with the customer first. We have shipped to Canada, UK, Japan, and Australia. Shipping for International orders are quoted or our customer will pay "actual shipping costs" without any mark up. International customers are fully responsible for any possible tax, tariff, or customs fees (upon delivery or residual).

About Arroyo Craftsman Finishes

Arroyo Craftsman Lighting
Arroyo Craftsman prides itself on their attention to detail, hand finishing, and quality. Because of that, and a variety of choices in metal finish and glass combinations, Arroyo Craftsman offers the finest quality and greatest selection in Arts and Crafts inspired lighting available. Their fixtures are made of heavier gauge brass than is common, giving them a more substantial appearance and increased durability. The rivets used in many of the fixtures provide both beauty and additional structural integrity.

Most importantly, Arroyo Craftsman's hand applied finishes are the best in the industry because they take the time to let them mature. The Mission Brown, Bronze, Raw Copper and Verdigris Patina undergo an intensive and time consuming process, resulting in a complex and naturally aged appearance. All hand applied metal finishes will continue to mature and change with time. Other finishes are durable powder-coat finishes.

For COASTAL AREAS, it is suggested to use one of the (LF) Living Finishes. A living finish is with or without an added protective coating, these materials are allowed to age gracefully in their natural state in what is referred to as the living finish. Over time, the finish will oxidize with use, adding more character and uniqueness to your lighting. Arroyo Craftsman uses a water-based clear lacquer over the following finishes: BZ-Bronze, VP-Verdigris Patina, AB-Antique Brass, AC-Antique Copper. This water-based lacquer will dissipate over time, allowing the patina process to begin. The VP-Verdigris Patina finish can be ordered without the lacquer coating. It is important to note that the living finish process will vary depending upon the location and exposure to the elements.

(LF) Living Finish
(PC) Powdercoat
(OX) Oxidized Finish (clear lacquer on top)

		https://cdn.shopify.com/s/files/1/0280/5828/8259/files/arroyo_craftsman_finish_BZ-bronze.jpg?v=1616082223
RC - Raw Copper - (LF)	MB - Mission Brown - (LF)	BZ - Bronze - (LF)

VP - Verdigris Patina - (LF)	BK - Satin Black - (PC)	RB - Rustic Brown - (PC)

SL - Slate - DISCONTINUED	P - Pewter - (PC)	AB - Antique Brass - (OX)

AC - Antique Copper - (OX)

About Arroyo Craftsman Finishes

OPHH & Policies

Informational Topics

influential Styles

Oak Park Home & Hardware, Inc.

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